bl888 Privacy Policy

01

bl888 ("we", "our", "platform") operates a safe and reliable online gaming and betting service for users in Bangladesh. When you access, register on, or use bl888's website bl888.mom, you agree to the terms of this privacy policy.

This policy tells you what types of personal information we collect, how that information is used and stored, when it may be shared with third parties, and what rights you have over your own information. Our goal is to ensure complete transparency so that you can use our services with full confidence.

This privacy policy applies to all services, products, and platforms of bl888. If you are under 21 years of age, you are not eligible to use our services and should refrain from providing any information.

02

bl888 collects only the information necessary to provide our services, secure accounts, and meet legal obligations. Details are described below.

2.1 Information You Provide Directly

2.2 Automatically Collected Information

03

bl888 uses your personal information only for the purposes listed below. We never use your information for irrelevant or unauthorised purposes.

• Account Management & Identity Verification: Your information is used for registration, login, and confirming your identity, which ensures account security.
• Transaction Processing: Financial information is required to successfully complete your deposits (minimum ৳300) and withdrawals (minimum ৳800). Payments via bKash, Nagad, Rocket, and bank transfer are processed securely.
• Customer Support: Your information is used to resolve your issues through 24/7 live chat and email support.
• Fraud Prevention & Security: Your information is analysed to detect and prevent fraudulent activity, money laundering, and misuse.
• Service Improvement: Anonymous analytics are used to improve your browsing experience, game selection, and platform performance.
• Legal Compliance: Certain information may be retained and disclosed to comply with applicable laws and regulations.
• Bonuses & Promotions: Your information is used to determine eligibility for and manage welcome bonuses, the VIP programme, and other offers.
• Responsible Gaming: Unusual gaming behaviour is identified and support is provided where needed.

04

bl888 never sells your personal information. Your data may be shared with third parties only in the following limited circumstances.

05

bl888 employs the latest technology and security measures to protect your information. Our security framework is as follows:

While we take the highest security measures, it is not possible to guarantee 100% security on the internet. Use a strong password to protect your account and never share your password with anyone.

06

bl888 retains your information only for as long as is necessary to provide our services and meet legal obligations.

07

Any user registered with bl888 enjoys the following rights. To exercise these rights, please contact our support team.

• Right to Access: Upon request at any time, bl888 will provide you with a copy of the personal information we hold about you.
• Right to Rectification: If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from your account settings.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
• Right to Object to Processing: You may object to the processing of your information for specific purposes, particularly for marketing purposes.
• Right to Data Portability: You may request an export of your information in a structured and easily readable format.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be temporarily restricted.

To exercise any of the above rights, please contact us via the support email. We generally respond within a reasonable time after receiving a request.

08

bl888's services are for users aged 21 and above only. We do not intentionally collect any personal information from individuals under 21 years of age.

We take age verification steps during the registration process. If a person registers using false information and it is later found that they are under 21, their account will be closed immediately and the collected information will be deleted.

If you are aware that a minor in your family has registered on our platform, please notify our support team immediately.

09

The bl888 platform may integrate certain third-party services, such as payment gateways (bKash, Nagad, Rocket), game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt), and technology partners.

These third-party services follow their own privacy policies. bl888 is not responsible for the privacy practices of these third parties. We share only the minimum information necessary to complete the service with them.

Before using any third-party service, we recommend that you review their own privacy policy.

10

bl888 may update this privacy policy from time to time. Changes may occur due to service improvements, legal changes, or technology upgrades.

We will notify you of any significant changes in the following ways:

• A notice will be displayed on the website and the "Last Updated" date at the top of the page will change.
• For important changes, a notice may be sent to your registered email address.
• You may ask about changes via live chat.

If you continue using bl888 after a change, you will be considered to have agreed to the updated policy. If you do not agree with the changes, please stop using the service and contact the support team to close your account.

11

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. bl888's support team is available 24 hours a day, 7 days a week.